Month: August 2014

Get IT Operations Out of the “Engine Room”!

For years IT Operations has been put in the situation to remediate service outages with only basic knowledge and basic support from the Dev teams. Additionally, the broad variety of technologies deployed in a typical IT infrastructure has become a barrier  to embracing standards. In order to still be able to maintain decent quality of service, IT Operations has been forced to build and operate IT infrastructures using fairly basic tooling. Continue reading “Get IT Operations Out of the “Engine Room”!”